Tradelax Security Policy
SECURITY AND DISCLOSURE
At Tradelax we regard security for our clients as a top priority concern. It is our responsibility to safeguard your information, and we wish to stress that your personal data and trading history will always be treated with the utmost respect and care. The conditions of this security policy apply equally to all applicants, former- as well as current clients.
Upon applying for a Tradelax account, we will ask you for some information. This will allow us to determine your financial needs, perform account operations, send updates regarding suitable services, and complete customer service requests. While your account is active, we may also ask you to update your records from time to time.
In order to provide the best quality of support, we may need to track any or all of the following:
- Personal records, such your first and last name, place of residence, date of birth, government identification numbers, landline and mobile phone numbers, employer and position, household assets, and annual salary
- Information about your trading history, including your account balance, customer service records, and trading activity
- Copies of information required to authenticate your identity, such as a valid government issues ID, or results from public records searches or from third party information brokers. Tradelax works with local jurisdictions to perform our due diligence in preventing criminal activities such as money laundering, and identity theft
SECURITY OF INFORMATION
Tradelax uses Secure Socket Layer (SSL) technology. This allows us to encrypt your information and thereby protecting the data you send to us. SSL technology keeps your data safe while it is being transmitted to us. We use the most up-to-date standards to keep your information from being intercepted. Other safeguards that we employ include firewalls, password procedures, and access notification systems which warn of intrusion attempts.
AFFILIATE INFORMATION ACCESS
Our affiliates may be either owned or controlled by us or may have ownership or a controlling interest in our company. Our affiliates agree to follow the same security policies that are listed above. Use of the Tradelax trading platform and website constitutes consent for us to share any or all of the information covered under this security policy with our affiliates for various business uses, including marketing, customer support, and to aid in the commercial activity of Tradelax.
THIRD PARTY DISCLOSURES
Tradelax will not provide third parties with your personal information except under the circumstances described within this security policy. If necessary, we may need to give third parties access to your information for market research, marketing, support services, or transaction processing. We also may need to provide records to non-affiliated companies who provide services to Tradelax in a professional capacity, including legal and financial services. Any third parties who are given access to personal information must agree to keep this information confidential and to use the data provided only in the course of performing agreed upon services for Tradelax.
Tradelax may release information to third parties if it has been aggregated in such a way as to ensure anonymity. Additionally, when you give express consent to disclose your personal information to third parties, we are free to act on your instructions. Under no circumstances will Tradelax sell your personal information.
DISCLOSURES TO REGULATORY AUTHORITIES
Tradelax may sometimes be called upon to disclose your personal information in order to cooperate with requests from legal authorities or regulatory agencies. This includes responses to subpoenas and other formal requests, or as part of a legal action to protect our rights. We will not make use of any personal information for other purposes, except as described in this policy without seeking your permission.
It is not mandatory to supply Tradelax with the types of personal information listed in this policy. However, we may not be able to provide you with services without the availability of this information. We ask that you help keep our records accurate by providing accurate information, and by immediately updating our records when there are any changes.
To request Tradelax to refrain from giving out personal information to any affiliates or third parties
Please contact us via email at:[email protected]
Please be advised, that after receipt of this request, we will close your account and return any funds, as we will not be able to provide services under these circumstances.